a while back I ordered a distributor for a **** Toyota Camry and got it in record time...

GetHuman-bobnrobe's customer service issue with Rockauto from February 2019

18 views | 11508 similar | 0 following
Help with my Rockauto issue
Try having Rockauto call you again?
Always use the GetHuman Phone to call Rockauto. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-bobnrobe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bobnrobe may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman-bobnrobe's own words
a while back I ordered a distributor for a **** Toyota Camry and got it in record time. However, it lost the coil in it and I was instructed to put it in the box that you folks were shipping my replacement part in and mail it back. When I installed this part it was a little different as the distributor cap did not fit the replacement part. So I installed the replacement part with the cap that came with it and the car ran great but would not idle at the correct rpm. Now every time I start the car I have to throttle up just a little for about forty seconds and then it would keep running. There really is not a problem as far as I am concerned in ordering another distributor and paying for it. I just did not know how to explain that I would like to have the distributor that my care is supposed to have so that it will idle at the proper rpm. I may not be saying this a good as I could have explained in person but I am left with no options. I don't use this car an awful lot but I would like it to run like it should. I tried adjusting the idle a littler faster but then when the care was warmed up, and I put it in gear, it would be to fast and if I left the idle at that speed I would not have a transmission for very long as it just slammed into gear. I would like to explain what I am talking about in person but what I really would like is to buy another distributor for my car. Bob

GetHuman-bobnrobe did not yet indicate what Rockauto should do to make this right.

How GetHuman-bobnrobe fixed the problem

We are waiting for GetHuman-bobnrobe to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bobnrobe fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bobnrobe
Feb 21st, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 11508 others
0 customers following this


GetHuman-bobnrobe started working on this issue
Feb 21st, 2019 12:36am

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians