I placed an order for a gas tank on **********. I paid $**.** for shipping to have the...

GetHuman1347410's customer service issue with Rockauto from October 2018

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The issue in GetHuman1347410's own words
I placed an order for a gas tank on **********. I paid $**.** for shipping to have the tank within a couple of days. It has been a week and still has not arrived. I called FedEx to find out where the package was and they couldn't tell me anything. The package was sent from New York to Ohio. The location in Ohio was only ** miles from me. After my gas tank sat in Grove City, Ohio for * days it is now being shipped to California. FedEx can't even tell me a delivery date. I shouldn't have to had paid over $** for shipping and now my package still isn't here. I would like my shipping money refunded. This gas tank is very late and I have not had a car for way too long now. This makes me not want to order parts from Rock Auto ever again.

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Customer service issue
Reported by GetHuman1347410
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 6533 others
0 customers following this


GetHuman1347410 started working on this issue
Oct 15th, 2018 2:02pm

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