Rockauto shipped a rebuilt **** Ford carburetor, Part Number AFI C***A on Order...
GetHuman1205113's customer service issue with Rockauto from September 2018
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The issue in GetHuman1205113's own words
Rockauto shipped a rebuilt **** Ford carburetor, Part Number AFI C***A on Order * ********. Instructions was supplied for the returned used carburetor (core). The core charge was $**.**. Furthermore, the core charge would credited to my account, less the shipping charge from Beavercreek, OR to RA warehouse in Auburn, WA. Received confirmation E-Mail that the core was accepted by RA.**I have received my VISA statement and RA invoiced me for $**.**. The $**.** difference from the $**.** was withheld as returned freight. The freight from Auburn, WA. was $*.**. I challenge RA on freight's.**I expect RA to credit the $**.** to my VISA account, and credit my account for the returned carb core. I expect this matter to act open within ** day's.
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