Rockauto shipped a rebuilt **** Ford carburetor, Part Number AFI C***A on Order...

GetHuman1205113's customer service issue with Rockauto from September 2018

3 views
 | 
5893 similar
 | 
0 following
Help with my Rockauto issue
First: share to improve GetHuman1205113's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1205113 to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1205113's own words
Rockauto shipped a rebuilt **** Ford carburetor, Part Number AFI C***A on Order * ********. Instructions was supplied for the returned used carburetor (core). The core charge was $**.**. Furthermore, the core charge would credited to my account, less the shipping charge from Beavercreek, OR to RA warehouse in Auburn, WA. Received confirmation E-Mail that the core was accepted by RA.**I have received my VISA statement and RA invoiced me for $**.**. The $**.** difference from the $**.** was withheld as returned freight. The freight from Auburn, WA. was $*.**. I challenge RA on freight's.**I expect RA to credit the $**.** to my VISA account, and credit my account for the returned carb core. I expect this matter to act open within ** day's.
GetHuman1205113 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman1205113 fixed the problem
We are waiting for GetHuman1205113 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockauto email you?
This email address isn't valid
Follow this issue
See how GetHuman1205113 fixes it.
This email address isn't valid

Rockauto

Customer service issue
Reported by GetHuman1205113
Sep 26th, 2018 - 2 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 3 customers so far
Similar issue to 5893 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman1205113 started working on this issue
Sep 26th 3:42am