I ordered some Monroe * MA*** air shocks on May *th ****. I installed the shocks on my...

GetHuman-sbfoxsde's customer service issue with Rockauto from June 2018

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The issue in GetHuman-sbfoxsde's own words
I ordered some Monroe * MA*** air shocks on May *th ****. I installed the shocks on my **** Chevy Nova, and * days later one of the shocks broke. a friend had a set that he took off his car, so I put one on until I could get a replacement. a few day later the other shock broke. I went online and did everything the way they said. It asked if I wanted to send the old shocks back, or go ahead and order new shocks, and get reimbursed when I sent the shocks back, and that's what I did. It has been * weeks now and I have heard nothing. I have called and left voice mails, still nothing. Any help would be helpful. I will not order from Rock Auto again. I have many friends with cars that I will tell also, not to order from them. Thank You Charles Fox Ellettsville Indiana
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Rockauto

Customer service issue
Reported by GetHuman-sbfoxsde
Jun 28th, 2018 - a yr ago
I have an issue with Rockauto too
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GetHuman-sbfoxsde started working on this issue
Jun 28th, 2018 8:44pm
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Jun 28th, 2018 8:45pm
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Jun 29th, 2018 9:14pm
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Jul 1st, 2018 1:59am
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Jul 1st, 2018 2:00am
GetHuman-sbfoxsde indicated the issue is not fixed yet.
Jul 1st, 2018 2:00am