GetHuman787394's customer service issue with Rockauto from June 2018
Help with my Rockauto issue
The issue in GetHuman787394's own words
Contact custo.er service ... I purchased hub*wheel bearings for my vehicle in February of this year and after *,*** miles, one of the hub*bearings has a bad connection to the ABS sensor and had to be replaced while I was away from home. I was able to get it completed, but had to purchase one from the shop I was at to get it done. As the part I purchased has a ** month***,*** mile warranty, I would like to have the $**.** I paid for the part from you refunded to me. I know you will not pay for the labor or the full price for the replacement, but I would expect you to honor the warranty for the part I received and since it no longer works during the warranty period, I expect to receive shipping information on how to send it back to you at your cost. The order is: Order *********.*Thanks, Chris Silberhorn
I just want to speak to someone about a warranty issue.
Speaking to me
Been a customer for several years.
Tried to call the only phone number listed online but was told to check online...but there was no assistance
I have an issue with Rockauto too
How GetHuman787394 fixed the problem
We are waiting for GetHuman787394 to fix the problem and share the solution with the rest of us customers.
Please help with my Rockauto issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.