RockAuto Order ******** canceled on accident. New order ********. Payment option: RBC b...

GetHuman686896's customer service issue with Rockauto from May 2018

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The issue and preferred resolution, in GetHuman686896's own words:
RockAuto Order ******** canceled on accident. New order ********. Payment option: RBC bill payment to Custom House ULC (account number:ROCKAUTO***) to the amount of ***.** CAD paid on MAY *th at **:**:** EST ref *:******************* was for original order, would like the payment to be directed to new order. Or refunded and orders canceled to try a different payment option.
I trust that Rockauto will make this right and come up with a resolution that is fair.
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Rockauto

Customer service issue
Reported by GetHuman686896
May 15th, 2018 - 3 mons ago
I have an issue with Rockauto too
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Seen by 29 customers so far
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Timeline
GetHuman686896 started working on this issue
May 15th 5:22pm