Tim borkowski bought eastern cat Emily ***** order* ******** I installed it at my garag...

GetHuman645348's customer service issue with Rockauto from May 2018

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The issue in GetHuman645348's own words
Tim borkowski bought eastern cat Emily ***** order* ******** I installed it at my garage with new gaskets that came with it the flanges would not seal * studs broke trying to tighten I then ordered * new gaskets from eastern out of my that sell Rover parts there new gasket s were installed and the leaks were in the same place I was able to stick a drill bit in the hole I called eastern catalytic in pa and talked to John who ask for pic showing this problem. John said in a text to me that the flags were welded at the wrong angle. Now you are tell Tim and I that he has to buy another *** convert and then you will send it back and refund after were do you think people are to spend that kind of money and tie up my time and who is to pay for my install uninstall reinstall thank even went out the extra mile and order another set of gaskets if this was bought at auto zone o Reilly's advance or eBay that all said that they would exchange without putting more money out this is a welding screwup I have a certified coming by just to confirm this
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Rockauto

Customer service issue
Reported by GetHuman645348
May 1st, 2018 - a yr ago
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Seen by 10 customers so far
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Timeline
GetHuman645348 started working on this issue
May 1st, 2018 12:05pm
GetHuman645348 shared this issue with friends on Facebook
May 1st, 2018 12:10pm
GetHuman645348 indicated the issue is not fixed yet.
May 1st, 2018 10:23pm