purchased a smart home with ring alexa service. need to connect to new account due to...

GetHuman4104044's Device Support issue with Ring Doorbells from December 2019

Help with my Ring Doorbells issue
The issue in GetHuman4104044's own words
purchased a smart home with ring alexa service. need to connect to new account due to previous owner death. unknown password so cannot reset for new owner.

GetHuman4104044 did not yet indicate what Ring Doorbells should do to make this right.

How GetHuman4104044 fixed the problem

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Ring Doorbells

Device Support issue
Reported by GetHuman4104044
Dec 16th, 2019 - a year ago
Fixed
Seen by 5 customers so far
Similar issue to 393 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman4104044 started working on this issue
Dec 16th, 2019 2:51pm
GetHuman4104044 confirmed the issue is fixed. Hooray!
Dec 20th, 2019 7:26pm