I ordered Ring Alarm – Home Security System with * piece kit. I was able to connect all...

GetHuman-rajumis's customer service issue with Ring Doorbells from February 2019

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The issue in GetHuman-rajumis's own words
I ordered Ring Alarm – Home Security System with * piece kit. I was able to connect all the devices except the keypad. The key pad wont connect to network. In the APP under Alarm devices it says "waiting to connect to network" I have tried multiple times the troubleshooting steps. In the keypad device what I see is the battery staus blinking and the Networks LED is red. Please help me troubleshoot this issue or I will have to return the system
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Ring Doorbells

Customer service issue
Reported by GetHuman-rajumis
Feb 18th, 2019 - 8 mons ago
I have an issue with Ring Doorbells too
Not resolved
Seen by 5 customers so far
Similar issue to 474 others
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GetHuman-rajumis started working on this issue
Feb 18th 2:53am