Received a rental car (from Thai rental car Ubon Ratchathani) with excessive window tin...

GetHuman-mevipjet's customer service issue with Rentalcars.com from December 2018

13 views | 962 similar | 0 following
Help with my Rentalcars.com issue
Next: our robot will wait on hold for GetHuman-mevipjet to get a Rentalcars.com rep on the line!
Always use the GetHuman Phone to call Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-mevipjet's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-mevipjet's own words
Received a rental car (from Thai rental car Ubon Ratchathani) with excessive window tinting would assume it’s **% on side windows and back window and **% on the front window. This is incredably dangerous so I called the manager as I nearly had an accident with motocyclist as couldn’t see him Approaching through the side windows after dusk. The rear window tinting is distorted and so cannot see out the back window very clearly. I have taken photos as proof. I called the manager requesting to swap the car. As it’s New Years ni alternative cars are available and she said I could not receive a refund. This is extremely frustrating as it’s a Safety issue and why would a rental car windows be altered this way? I am requesting to return the car early and for a refund so a I can hire from another agency as I cannot be expected to drive this car safely in the evenings. I can supply photos of the vehicle.

GetHuman-mevipjet did not yet indicate what Rentalcars.com should do to make this right.

How GetHuman-mevipjet fixed the problem

We are waiting for GetHuman-mevipjet to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rentalcars.com customer problems.
How Do I Change the Pickup Location from Rentalcars.com?How Do I Cancel a Reservation with Rentalcars.com?How Do I Get Rentalcars.com to Refund a Charge?How Do I Dispute a Charge with Rentalcars.com?
Do you have a customer issue as well?
We can help you get Rentalcars.com's attention and get better help faster. Tap below to get started.
Having Rentalcars.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mevipjet fixes it.
This email address isn't valid

Rentalcars.com

Customer service issue
Reported by GetHuman-mevipjet
Dec 29th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 962 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-mevipjet started working on this issue
Dec 29th, 2018 3:19pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies