I booked a rental cars with booking jumber ********* and pre pid the full amount of...

GetHuman696872's customer service issue with Rentalcars.com from May 2018

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I booked a rental cars with booking jumber ********* and pre pid the full amount of $***.**. Got the car from Amsterdam on May *nd and returned the car on May **th. Now, I got a charge for $***.** on my card. I asked them why I was billed its because they said I only paid $***.** when I got the car which is not trye because I paid the car on your website the full amount. They said I have to reimbusenit from your company which is a big hassle. and It should been taken care of from you company and the hertz company.
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Rentalcars.com

Customer service issue
Reported by GetHuman696872
May 18th, 2018 - 10 mons ago
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Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman696872 started working on this issue
May 18th, 2018 4:02pm
GetHuman696872 confirmed the issue is fixed. Hooray!
May 18th, 2018 5:23pm