damage - return rental car - Damage was already on the rental vehicle when I received i...

GetHuman601414's customer service issue with Rentalcars.com from April 2018

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Help with my Rentalcars.com issue
Before contacting them, items GetHuman601414 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman601414's next move: have a Rentalcars.com rep call.
Always use the GetHuman Phone tocall Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman601414's own words:
return rental car ... damage
Damage was already on the rental vehicle when I received it. I have video proof I took prior to receiving the vehicle.
Refund
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Rentalcars.com

rental car
Customer service issue
Reported by GetHuman601414
Apr 16th, 2018 - 3 mons ago
I have an issue with Rentalcars.com too
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Seen by 1 customer so far
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Timeline
GetHuman601414 started working on this issue
Apr 16th 8:58pm