They are forcing me to get some kind if hidden insurance that the contract clearly stat...

GetHuman1150642's customer service issue with Rent A Center from September 2018

27 views | 76 similar | 0 following
Help with my Rent A Center issue
First: share to improve GetHuman1150642's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1150642 to get a Rent A Center rep on the line!
Always use the GetHuman Phone to call Rent A Center. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1150642's own words
They are forcing me to get some kind if hidden insurance that the contract clearly states that I have the option whether to choose it or not. I brought this to the sales manager's attention that I do not want this insurance, not to mention I have my own renters insurance at my residence. Then he and the store manager became very upset and stated that they need to see my policy. So I pulled up my policy from the company's website. The store manager then said she needed a hard copy. So I said I would email it to her right there. THEN...she said they can't accept outside Emails. So I calmly offered to go home and print them a copy and bring it. My wife and I were astonished by this because nowhere does it say that first of all we HAVE to have their insurance much less our own insurance. Their insurance is $** a month. And that's only one of them. They actually have * kinds. They are sneaking these hidden fees to all these people and ******** them over. It's good to have insurance, but it needs to be told to the customer that it's a choice.

GetHuman1150642 did not yet indicate what Rent A Center should do to make this right.

How GetHuman1150642 fixed the problem

We are waiting for GetHuman1150642 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rent A Center's attention and get better help faster. Tap below to get started.
Having Rent A Center issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1150642 fixes it.
This email address isn't valid

Rent A Center

Customer service issue
Reported by GetHuman1150642
Sep 16th, 2018 - 4 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 76 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman1150642 started working on this issue
Sep 16th, 2018 1:33pm