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Rent A Center Customer FAQ

Top Answers & How-to Guides

What is Rent A Center's Phone Number?

The question we are asked most often is about how to talk to Rent A Center customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Rent A Center Customer Questions

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Rental Process

How does Rent A Center work?

Rent A Center allows customers to rent various products like furniture and electronics without long-term commitments. Customers...
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Do I need a credit check to rent from Rent A Center?

Rent A Center generally does not require a credit check for rentals, emphasizing flexible payment plans instead. They may,...
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What are the payment options for renting from Rent A Center?

Rent A Center provides various payment options, such as weekly, bi-weekly, or monthly plans, enabling flexible financial...
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What are the rental terms for items?

Rental terms at Rent A Center vary by product and agreement, usually involving initial payments and flexible payment schedules...
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Product Information

What products can I rent from Rent A Center?

Rent A Center has a broad range of rental products, including furniture, appliances, electronics, and computers. Popular items...
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Can I purchase the rented item at the end of the rental period?

Yes, Rent A Center allows customers to purchase items after the rental period through a rent-to-own option. The purchase price...
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Is there a warranty on the rented items?

Rent A Center usually offers a protection plan or warranty for rented items, which varies by product and rental agreement....
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Rental Management

Can I return a rented item before the end of the rental period?

Customers can return items to Rent A Center before the rental period ends, but this may have specific conditions. Early returns...
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What happens if I miss a payment?

When a customer misses a payment at Rent A Center, they may face late fees and potential collection actions, including item...
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What if the rented item gets damaged or breaks?

When items rented from Rent A Center are damaged or break, customers may be held liable. It is important to report damages...
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What should I do if I have an issue with a rented item?

Customers experiencing issues with rented items from Rent A Center should carefully assess the problem, which may involve...
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Fees and Discounts

Are there any delivery or setup fees?

Rent A Center generally includes delivery and setup in their rental agreements, often at no charge, particularly for larger...
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Can I receive discounts for long-term rentals?

Rent A Center does offer discounts for long-term rentals, often making them more economical than short-term ones. The specific...
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We look to the Rent A Center issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Rent A Center issues reported to GetHuman
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