Rent A Center Customer Service

Ways to contact Rent A Center and solve common issues

Use Rent A Center's Phone Number

Rent A Center's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Rent A Center

Contacting Rent A Center customer support

Below you can compare and contrast the 2 ways to contact Rent A Center by looking at which ones are the fastest and which ones other customers recommend the most for solving Rent A Center customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Rent A Center across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
2 mins40
Online Help at
Customer Service
< 2 hrs4

Rent A Center: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Rent A Center.
Can I purchase the rented item at the end of the rental period?
Yes, at the end of the rental period, you have the option to purchase the rented item. Rent-A-Center offers a flexible Rent, Own, and Return plan, giving you the opportunity to own the product if you decide to keep it. This option allows you to make rental payments, and if you wish to own the item, you can either pay off the remaining balance upfront or continue with a flexible payment plan. At Rent-A-Center, we understand that circumstances can change, and that's why we offer this Buyout Option. Whether you need a temporary solution or want to try before you buy, Rent-A-Center allows you to enjoy the item while giving you the choice to purchase it in the end, providing the utmost convenience and flexibility.
What products can I rent from Rent A Center?
At Rent A Center, we offer a wide range of products available for rent to meet your specific needs. You can rent furniture for your living room, dining room, and bedroom, including sofas, beds, dining sets, and more. We also provide appliances such as refrigerators, washers, dryers, and stoves. Need electronics? We have you covered with televisions, gaming consoles, and laptops, ensuring you stay connected and entertained. We even offer smartphones and tablets from top brands. In addition, we provide seasonal items like air conditioners and heaters. With Rent A Center, you can conveniently access the products you need without the burden of long-term commitments. Whatever your lifestyle demands, we've got the rental products to make your life easier and more comfortable.
Do I need a credit check to rent from Rent A Center?
No, Rent A Center does not require a credit check to rent its products. We understand that some customers may not have a good credit history or may not have established credit yet. Our goal is to make renting affordable and accessible to everyone. We offer flexible payment options that cater to various budgets and financial situations. Whether you have good credit, bad credit, or no credit, you can still rent from Rent A Center. We simply require some basic information and proof of income to ensure that you can make the agreed-upon payments. Rent A Center believes in providing equal opportunities to all customers, regardless of their credit history.
What are the payment options for renting from Rent A Center?
At Rent A Center, we offer flexible payment options to suit your needs. Customers can choose from various convenient methods for renting our products. Firstly, we offer the option to make weekly, bi-weekly, or monthly payments. Secondly, you can also choose to pay in-store, online, or via our mobile app. Our in-store payments can be made by cash, check, or credit/debit card. For added convenience, we provide the option to set up automatic payments, ensuring you never miss a due date. Moreover, we offer the Preferred Customer Plus program, which allows you to enjoy additional perks and benefits. At Rent A Center, we strive to make renting easy and accessible for everyone, offering a variety of payment options to meet your specific preferences.
Can I return a rented item before the end of the rental period?
Yes, Rent-A-Center allows customers to return rented items before the end of the rental period. We understand that circumstances may change, and our flexible rental terms accommodate these situations. If you wish to return an item early, simply contact your local Rent-A-Center store, and our friendly staff will guide you through the return process. Please note that returning an item before the end of the rental period will not affect your credit history nor impose any penalties or fees. We strive to ensure customer satisfaction, and our hassle-free return policy reflects our commitment to providing a convenient and flexible rental experience.
What happens if I miss a payment?
If you happen to miss a payment at Rent A Center, it is important to contact us as soon as possible. We understand that unexpected situations may arise, and we are here to help you find a solution. By reaching out to our customer service team, we can work together to explore available options such as rescheduling your payment or adjusting the terms of your agreement. We strive to be flexible and understanding towards our customers' circumstances. However, please keep in mind that late or missed payments may incur additional fees, impact your credit score, or even result in the repossession of the rented item. So, it's always best to communicate with us to help find a suitable resolution and avoid any potential consequences.
What if the rented item gets damaged or breaks?
If the rented item gets damaged or breaks while in your possession, Rent A Center has you covered. Our optional RAC Waiver program offers protection against accidental damage, fire, theft, and natural disasters. By enrolling in this program, you won't be responsible for the full cost of repairs or replacement. Simply contact your Rent A Center store to report the damage, and we'll assist you with the necessary steps, including repairs or replacement, at no additional cost to you. However, please note that intentional damage or negligence is not covered under the program. We value our customers and want to ensure your satisfaction, so rest assured, we're here to support you in case of any unexpected mishaps with your rented item.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Rent A Center customer support problem.

Recent reasons customers contacted Rent A Center:

Hu, My message refers to My late , overdue account. I have been in contact several time...
I get approved for a credit and ordered an ebike. What is the reason the deposit was re...
I have no current agreements, can I get the benefits plus removed
I was not paid my check for employment it was not deposited in to my bank account three...
I was not paid my check said it was sent to my direct deposit and it wasnt
I hit the wrong debit card to pay my bill I was suppose to hit the last * ****
need help with payment extension
Friday, April *, *******Rent-A-Center, Inc.*Customer Service***** Headquarters Dr.*Plan...
A lot to explain.. I asked for brand new bes delivered.. was not delivered.. Easiwe to...
My email isn't working and I need tonresent my email
cant resent my password and the email i am signed up with doesn't work anymore
Having trouble ordering a new computer
I'm trying to pay my fridge
Can I get a extension until next month it's Christmas time I have one payment due
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Does GetHuman work with Rent A Center?

GetHuman does not work with Rent A Center's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Rent A Center at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Rent A Center's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Rent A Center at a Glance

Rent A Center has no chat option
Rent A Center has no customer email
Rent A Center has 1 help forum
Rent A Center has no twitter handle
Rent A Center has no facebook page
Contact information overview

Answered on this page:

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