Redbox is not worth using, EVER!!

GetHuman-notveryc's customer service issue with Redbox from November 2018

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The issue in GetHuman-notveryc's own words
I was charged for more than double the late fee a day before it was even late. Used gethuman to contact redbox, (which was awesome) they called me in about * min. After explaining my issue I was put on hold for over ** minutes & had to hang up because my break was over & I had to get back to work.*All I wanted was the $*.** back they overcharged me & for them to lose my card information. I will try again on my next break.
They put me on hold & kept putting me on hold over & over & over.
Refunding my money & losing my card information because I will NEVER rent from them again. I will also let everyone I know how awful their service is.
Not been a customer for very long. However if a company wants any customers at all, they should think about how a business should be run & how they would like to be treated if these things happened to yhem.
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Redbox

movie rebtal
Customer service issue
Reported by GetHuman-notveryc
Nov 8th, 2018 - 4 years ago
Fixed
Seen by 14 customers so far
Similar issue to 1453 others
0 customers following this
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Timeline

GetHuman-notveryc started working on this issue
Nov 8th, 2018 6:17pm
GetHuman-notveryc indicated the issue is not fixed yet.
Nov 8th, 2018 6:21pm

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