My pair of ray ban glasses are now broken. The left leg of the glasses came right off...

GetHuman-yarimarm's complaint issue with Ray Ban from April 2018

Help with my Ray Ban issue
The issue in GetHuman-yarimarm's own words
My pair of ray ban glasses are now broken. The left leg of the glasses came right off. The ***** did not come off I didn’t not sit on them or drop them I pulled them off of my face to go to sleep and the leg came right off. This seems to me to be a factory defect.
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Ray Ban

complaint issue
Reported by GetHuman-yarimarm
Apr 29th, 2018 - 5 mons ago
I have an issue with Ray Ban too
Not resolved
Seen by 8 customers so far
Similar issue to 55 others
0 customers following this
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Timeline
GetHuman-yarimarm started working on this issue
Apr 29th 4:06pm
GetHuman-yarimarm indicated the issue is not fixed yet.
Apr 30th 5:25pm