So I was playing adopt me, when I got a notification on discord from someone. She was a...

GetHuman-avarcast's Hacked Account issue with ROBLOX from March 2021

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-avarcast's own words
So I was playing adopt me, when I got a notification on discord from someone. She was asking if she could use my avatar outfit for her game, and she said she’d pay me. So I agreed, and she walked me through some “steps”. The steps were: “Go to the avatar page. Then right click your avatar, and press the ‘network’ button on the top. Then refresh ur page. Then press the little download button at the top, that says “export har”. Then save it. Now, send me the file.” So that’s what she did. I’m probably pretty stupid, but yeah all of a sudden my device said “launched from another account” and she actually admitted to hacking me when I asked. I tried resetting my password and sending emails to my mom (her email was linked to my account) but it would only send her emails about my ALT account because I had linked the emails there as well. I really want my account back because all my progress is on there (even though she probably took all of it, but I can figure that out later). I’m really in a hurry because she threatened to sell my account, so I really hope I can get into the account soon.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-avarcast
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 37881 others
0 customers following this

Timeline

GetHuman-avarcast started working on this issue
Mar 21st 9:56pm

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