I emailed roblox to reset my pin and it was done, not long after I tried logging back i...

GetHuman-tygarese's customer service issue with ROBLOX from June 2020

Help with my ROBLOX issue
The issue in GetHuman-tygarese's own words
I emailed roblox to reset my pin and it was done, not long after I tried logging back in and it wouldn’t let me cause apparently the password was changed, I can’t access the email that was linked to my roblox account cause it’s old and I can’t remember the password to it. Another problem is roblox censore the email that’s verified it and I don’t know which email is it. If you could please put the password where it was originally was before you made changes with it right after you reset my pin would be nice, another is could you remove the email that’s verified with so I can place my new current with it. Please I just recently purchased robux and bought game passes then bought more robux to change my username, I don’t want to lose my roblox account cause of this please fix this issues.

GetHuman-tygarese did not yet indicate what ROBLOX should do to make this right.

How GetHuman-tygarese fixed the problem
It took me a couple of days to recover my account back with a new password and old email that was verified with my roblox account replace with the new email I have now. All I did was show as much proof I can that I own the account also showing a receipt of when you purchase robux on that account will solve your issue.
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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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Customer service issue
Reported by GetHuman-tygarese
Jun 25th, 2020 - 2 years ago
GetHuman-tygarese shared how to fix
Seen by 10 customers so far
Similar issue to 45342 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account


GetHuman-tygarese started working on this issue
Jun 25th, 2020 10:32am
GetHuman-tygarese indicated the issue is not fixed yet.
Jun 25th, 2020 3:20pm
GetHuman-tygarese confirmed the issue is fixed. Hooray!
Jun 27th, 2020 2:38am