The creator of bloxburg Coeptus has disrespected, blackmailed, threatened, and slandere...

GetHuman3347465's customer service issue with ROBLOX from August 2019

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The issue in GetHuman3347465's own words
The creator of bloxburg Coeptus has disrespected, blackmailed, threatened, and slandered me. there has been a big glitch in bloxburg when you join it would say that you are banned from this game because you glitched money. I have never done this so I did contact the creator on Roblox and answered his questions. were it started to get weird is when he quoted "this is your last chance to tell the truth" I was very confused. I felt like he was inferring to me as a hacker then he said "who donated to you"? I said "random people and my friend." He said "what is their username?" I felt uncomfortable answering the question so I said "I will not be answering that question what does my friend username have to do with my account being banned" I had a feeling he would ban my friend's account even though they did nothing wrong. he threatened*blackmailed me he said "maybe, but I don't have to unban you either" I said "there is no reason to ban me I didn't do anything" he said "then answer the question." when I finally answered the question I gave my friend's username he unbanned me. I asked him later why he would do that he said stop chatting me I got my parent involved my parent quoted this "Hi I'm the parent of this account, and I wanted to know why were you threatening my child's account If my child didn't give the username to you of her friend. We purchased this trial and there is no policy where it states that you creators can ban the accounts for no reason nor giving information they don't not feel comfortable sharing. They are not obligated to do so. You creators are supposed to be kind to the users and if they have an issue you are not allowed to blackmail, threatening, slandering, and banning for no reason. Why did you want my child to give this kind of information? Please respond." he said read the guidelines I did it never stated he can blackmail, threaten, slander, nor I have to answer a question I don't feel comfortable sharing. then he blocked me if I have a problem with the game how will I contact him? is this how he can treat us?? I most currently want you to do something about this. thank you for listening. I want to know how this can be fixed. also if I want you to fix something give consequences.

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ROBLOX

Customer service issue
Reported by GetHuman3347465
Aug 1st, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 63814 others
0 customers following this

Timeline

GetHuman3347465 started working on this issue
Aug 1st, 2019 5:33am