My daughter and son updated their roblox account and now it wont let them sign in becau...

GetHuman3121961's Account Access issue with ROBLOX from June 2019

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3121961's own words
I'm obviously trying to talk to a person!!!!! ... My daughter and son updated their roblox account and now it wont let them sign in because a password issue. We try to reset the password but it never sends the codes and I know for a fact my daughter's phone number has been verified because she has other messages from roblox! I've already spent over $*** on extra stuff on her account so I dont not want her making another one. Her user name is night*fox****. Her verified phone number is ********** do not call her though she is only *! You can call me the parent at **********. My name is Charlene Doubrava. Thanks in advance for helping (hopefully in a timely manner).
YOU MAKE IT IMPOSSIBLE TO TALK TO A HUMAN
SEND ME A CONTACT NUMBER
MY KIDS ARE CUSTOMERS I JUST FOOT THE BILL
REPEATEDLY TRIED TO GET A HUMAN....ON GET A HUMAN BUT APPARENTLY IT'S NOT REALLY GETHUMAN.COM BECAUSE I HAVE YET TO SPEAK TO A HUMAN OVER A MONTH LATER...
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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Account Access issue
Reported by GetHuman3121961
Jun 20th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 53636 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman3121961 started working on this issue
Jun 20th, 2019 10:29pm
GetHuman3121961 indicated the issue is not fixed yet.
Jun 22nd, 2019 1:48am
GetHuman3121961 indicated the issue is not fixed yet.
Jul 10th, 2019 7:37am
GetHuman3121961 indicated the issue is not fixed yet.
Jul 10th, 2019 7:43am

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