My daughter has spent at least £*** on Roblox cards and now she has been hacked and can...

GetHuman-clareort's Hacked Account issue with ROBLOX from April 2019

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The issue in GetHuman-clareort's own words
My daughter has spent at least £*** on Roblox cards and now she has been hacked and can see her username running around on the games but it isn’t her. Obviously it is far too hard to hack and as this game is for children, this is really disgusting plus my daughter is incredibly upset. The money that was spent has come from birthday and Christmas gifts. *Her user name was smalladybird**.
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ROBLOX

Hacked Account issue
Reported by GetHuman-clareort
Apr 9th, 2019 - 6 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-clareort started working on this issue
Apr 9th 2:40pm