my daughter had a roblox her first roblox has been hack .. after i bought her a bc now...

GetHuman2042970's customer service issue with ROBLOX from February 2019

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The issue in GetHuman2042970's own words
my daughter had a roblox her first roblox has been hack .. after i bought her a bc now after a month i receive an a text tru my mobile that someone purched from the roblox please i need a help. how can i contact you the account name from the roblox she use is jahaira*** there is no email since we dont know yet how to verify the account before. please i need help tp cancel the purchased that we didnt purchased it you may contact me tru my email M*****@***.com thank u
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Customer service issue
Reported by GetHuman2042970
Feb 3rd, 2019 - 7 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 11 customers so far
Similar issue to 24436 others
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GetHuman2042970 started working on this issue
Feb 3rd 1:06pm