* yes this is Dorothy Russell and I just talked to you the gentleman I talked to you ye...

GetHuman1519255's customer service issue with ROBLOX from November 2018

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The issue in GetHuman1519255's own words
* yes this is Dorothy Russell and I just talked to you the gentleman I talked to you yesterday and he's not very smart and so he can't help me and y'all are saying that you don't know if this is my account well if you don't know if this is my account and then why are you charging money to my credit card and why am I letting you charge money into my credit card for bucks for this Roblox game if you don't know if this is my account or is this the way y'all do business with y'all as customers now my reference number on here is ***-**** I was told yesterday that within ** hours I would have a password for this account and now the man is telling me it'll be * or * days I do not appreciate the way you are treating your customers and so something needs to be done to y'all about this and so I am I'm going to turn you all over to my lawyer and see what he can do about Robux the way they're treating people because I want a passcode and I waited ** hours like the man said yesterday and now it's * or * days and he don't know if this is my account why don't you know if this is my account you my credit card number been charging a *** *** twice *** twice

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ROBLOX

Customer service issue
Reported by GetHuman1519255
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 11996 others
0 customers following this

Timeline

GetHuman1519255 started working on this issue
Nov 8th, 2018 10:04pm

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