Hello, I'm korbin gronski, or "asillykidloomsfan" on roblox. I was playing on a differe...

GetHuman-korbin's customer service issue with ROBLOX from June 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-korbin's own words
Hello, I'm korbin gronski, or "asillykidloomsfan" on roblox. I was playing on a different account to try and help some people out who were gonna get their accounts hacked, but I tried getting back onto asillykidloomsfan, and my password was "incorrect", and I just changed it to "Ilovemydad**" * days ago. So I would like you to change the account name to "trainsandsirens*silly" and the password to "ilovemydad". thank you if you do.
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ROBLOX

Customer service issue
Reported by GetHuman-korbin
Jun 8th, 2018 - 10 mons ago
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-korbin started working on this issue
Jun 8th, 2018 8:05pm
GetHuman-korbin confirmed the issue is fixed. Hooray!
Jun 9th, 2018 4:47am