So recently i have changed my username to “gupiyy” from “dx*ou”. But my username was no...
GetHuman-xdmoxx's customer service issue with ROBLOX from July 2018
Help with my ROBLOX issue
The issue in GetHuman-xdmoxx's own words
So recently i have changed my username to “gupiyy” from “dx*ou”. But my username was not changed and it’s still “dx*ou” but Roblox sent me an email saying that it was changed to “gupiyy”. So i logged out and tried to log in with the new username, which didn’t work. Then i tried “dx*ou” and it also didn’t work. I know my password so i didn’t know what was wrong. So i tried to reset my password and said i forgot my username so Roblox can send me the username that was connected to my email and it said “dx*ou”. Then i tried to reset my password and it ended up saying “Bad Request”. Now i think something went wrong with the username changing. Since in my past usernames it says “dx*ou” but my username is still “dx*ou”. Now i searched up “gupiyy” on friends list on a different account and “dx*ou” popped up. So since i tried to log in, i think the game thinks my username is “gupiyy” but it’s still SHOWN as “dx*ou” which is probably the reason why i can’t log in anymore.
I’ve wasted so much money on the game. I felt like crying out of frustration because i don’t know if i’m going to get my account in my control.
They could easily just rechange my account username so that the game knows that “gupiyy” is the new username.
I have contacted roblox * times and they don’t say anything that is actually about my problem.
I have an issue with ROBLOX too
How GetHuman-xdmoxx fixed the problem
i just had to wait a few days until my username was changed. but Roblox support was not helpful at all
Please help with my ROBLOX issue
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