no gamepass given

GetHuman-zoebresc's customer service issue with ROBLOX from June 2018

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The issue in GetHuman-zoebresc's own words
there was a game called the neighborhood of robloxia and I bought two game passes. those game passes were the mansion and the fast car gamepass. but when I went on the game it said I still needed to buy the game passes so I never got them. if it would be possible to get a refund for those two that would be great! my username is badsweetkittykens** and my email to reach me is *****@***.com
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ROBLOX

the mansion gamepass and car gamepas
Customer service issue
Reported by GetHuman-zoebresc
Jun 2nd, 2018 - 6 mons ago
I have an issue with ROBLOX too
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Timeline
GetHuman-zoebresc started working on this issue
Jun 2nd 3:58pm