My account is hacked I need help!

GetHuman-surlorch's customer service issue with ROBLOX from May 2018

383 similar
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-surlorch's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-surlorch's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-surlorch's own words
Play jailbreak ... Account hacked I need help I know you can help me Roblox! Do your best please!
I have never got my account hacked
Anyway you can fix it
I started using ROBLOX in ****
I’ve tried to reset it but I don’t know how and I’ve been reading articals about it I’m desperate!
I have an issue with ROBLOX too
How GetHuman-surlorch fixed the problem
We are waiting for GetHuman-surlorch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-surlorch fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-surlorch
May 25th, 2018 - a yr ago
I have an issue with ROBLOX too
Not resolved
Seen by 7 customers so far
Similar issue to 383 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
GetHuman-surlorch started working on this issue
May 25th, 2018 4:24pm