Hello! My name is Shaam Rao and this is regarding an RCN promo offer we received in our...

GetHuman1633822's customer service issue with RCN from November 2018

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Hello! My name is Shaam Rao and this is regarding an RCN promo offer we received in our residential building for a free $*** gift card. One rep has already made note on our account and another I spoke to recently said that we had to be an RCN member for three months and make at least three payments before receiving the gift card. Now that the three months are up, I was wondering when I can expect to receive the gift card. **Also a side note, I received an email for a $*** gift card. Is this a hoax or is this the first installment from the $*** gift card. Thank you!
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RCN

Customer service issue
Reported by GetHuman1633822
Nov 27th, 2018 - 9 mons ago
I have an issue with RCN too
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Seen by 3 customers so far
Similar issue to 408 others
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Timeline
GetHuman1633822 started working on this issue
Nov 27th, 2018 1:34am
GetHuman1633822 confirmed the issue is fixed. Hooray!
Nov 27th, 2018 1:34am