I got my own modem and I need to set it up

GetHuman627672's customer service issue with RCN from April 2018

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The issue and preferred resolution, in GetHuman627672's own words:
The problem I ran into: I got my own modem and I need to set it up
I trust that RCN will make this right and come up with a resolution that is fair.
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RCN

Customer service issue
Reported by GetHuman627672
Apr 25th, 2018 - 3 mons ago
I have an issue with RCN too
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Seen by 2 customers so far
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Timeline
GetHuman627672 started working on this issue
Apr 25th 2:38pm