I got my own modem and I need to set it up

GetHuman627672's customer service issue with RCN from April 2018

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The issue in GetHuman627672's own words
The problem: I got my own modem and I need to set it up
GetHuman627672 did not yet indicate what RCN should do to make this right.
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RCN

Customer service issue
Reported by GetHuman627672
Apr 25th, 2018 - 5 mons ago
I have an issue with RCN too
Not resolved
Seen by 2 customers so far
Similar issue to 308 others
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Timeline
GetHuman627672 started working on this issue
Apr 25th 2:38pm