I have an RCA flat screen TV we purchased at a pawn shop. It had no remote. When our lo...

GetHuman-lordseym's customer service issue with RCA / Thomson Electronics from September 2018

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The issue in GetHuman-lordseym's own words
I have an RCA flat screen TV we purchased at a pawn shop. It had no remote. When our local cable installer attempted to attach a box to the unit, the TV would not pick up a signal because the TV input was not set at HDMI*. The technician recommended that we go out and buy a universal remote so we could switch the input. We did this, however the television would still not switch the input. We called the cable company. They attempted to help us but later told us we should call RCA and try to troubleshoot with them because the issue was with the TV
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RCA / Thomson Electronics

Customer service issue
Reported by GetHuman-lordseym
Sep 21st, 2018 - a mon ago
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GetHuman-lordseym started working on this issue
Sep 21st 6:31pm