Having an outdoor party tonight and want to play movies but no sound on HD movies or channels on Dish receiver

GetHuman763410's customer service issue with RCA / Thomson Electronics from June 2018

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The issue and preferred resolution, in GetHuman763410's own words:
Play HD movies and channels on my receiver but no sound have picture but have sound on mono channels ... Have an RCA multimedia projector that won't play sound on movies or HD channels on my Dish receiver I have picture but no sound it's a HDMI hook up but won't give me sound with anything HD the model number is RPJ***
Almost all movies now are HD
For someone to figure out why it don't have sound
Many years
Several things
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RCA / Thomson Electronics

RCA multimedia projector
Customer service issue
Reported by GetHuman763410
Jun 8th, 2018 - 17d ago
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GetHuman763410 started working on this issue
Jun 8th 3:47pm