addendum to complaint: offer me one of any indoor*outdoor lit trees or let me know wher...

GetHuman-davekmoy's Complaint issue with QVC.com from November 2019

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The issue in GetHuman-davekmoy's own words
Trying to get a new remote. Changed battery, there is conductivity through entire tree, the remote lights up but nothing happens w* tree. ... addendum to complaint: offer me one of any indoor*outdoor lit trees or let me know where I can get a replacement remote if QVC can't get SantasBest to resolve the issue
Just give me a simple answer of where or how to replace remote. MY FRUSTRATION from getting no response whatsoever from emails and phone calls that they both are probably going to lose a customer that won't go quietly if this matter isn't in some way resolved. It is NOT a COMPLICATED issue!
I want to get a working remote or a working tree.
I have bought a few items from SantasBest but I have bought numerous items from QVC...
NOT YET!
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QVC.com

product* H****** Purchased ********** order* ********** ** light various color combos and function
Complaint issue
Reported by GetHuman-davekmoy
Nov 20th, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 90 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-davekmoy started working on this issue
Nov 20th, 2019 11:54pm
GetHuman-davekmoy shared this issue with friends on Facebook
Nov 20th, 2019 11:54pm
GetHuman-davekmoy shared this issue with friends on Facebook
Nov 20th, 2019 11:56pm
GetHuman-davekmoy shared this issue with friends on Facebook
Nov 20th, 2019 11:57pm
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:09am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:09am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:09am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:10am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:10am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:11am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:11am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:11am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:24am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:24am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:27am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:27am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 22nd, 2019 2:27am
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 25th, 2019 12:39pm
GetHuman-davekmoy indicated the issue is not fixed yet.
Nov 25th, 2019 12:40pm