I tried filling out application for My Grandmother & then it asked for a phone * to rea...

GetHuman-amazelic's Cancel Account issue with Q Link Wireless from August 2020

Help with my Q Link Wireless issue
The issue in GetHuman-amazelic's own words
I tried filling out application for My Grandmother & then it asked for a phone * to reach her if You needed any more info from Her? So I put My Aunties phone * and it also asked for a secondary phone * as well so I put My Moms * in when I got to the end of the application it wouldn't let Me pay for the $** phone & customer service explained to Me that when I put My Aunties* in the application that it was gonna give her a qlink lifeline on My Aunties Phone but in My Grandmas name? That is not at all wat I was trying to do So Im emailing You to ask You to cancel out the whole application its in My Grandmothers name Angelina Padilla I filled out the application on August **th **** please get back to Me asap I will really appreciate it because I havent been able to get ahold of a live representative to cancel this application

GetHuman-amazelic did not yet indicate what Q Link Wireless should do to make this right.

How GetHuman-amazelic fixed the problem
I called customer service & issue was fixed
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Q Link Wireless

Cancel Account issue
Reported by GetHuman-amazelic
Aug 25th, 2020 - 2 months ago
Fixed
Seen by 3 customers so far
Similar issue to 3755 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-amazelic started working on this issue
Aug 25th 9:17pm
GetHuman-amazelic confirmed the issue is fixed. Hooray!
Aug 29th 12:44am

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