the phone flat does not work.i need it to work as i am prone to stroke.

GetHuman-johnforc's customer service issue with Q Link Wireless from July 2018

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The issue in GetHuman-johnforc's own words
trying to get thru to a technician.i can not wait on hold for forty or more minute's.i did once for sixty minute's and had to hang up.i've e mailed them several time's.they don't get i need it fixed now. ... my phone is alway's searching for service.i moved less than five mile's from my old address and i get nothing.i am in the hospital at the moment and they want me to wait ** minute's for a tech.well i did that for ** minute's and had to go for testing.i am also subjected to the normal hospital we are here to take blood,take your temp or something else.i can't sit on hold that long.beside's it's ridiculous
there service is poor.this phone is a lifeline phone for me.i do need it to work and asap.
i want it fixed or send me a new phone.
* year and i expect a decent phone and decent service.i know it's free but they have a commitment to me and all they serve.
i talked to customer service but he couldn't fix it.
I have an issue with Q Link Wireless too
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Q Link Wireless

q link cell phone
Customer service issue
Reported by GetHuman-johnforc
Jul 24th, 2018 - 10 mons ago
I have an issue with Q Link Wireless too
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Seen by 3 customers so far
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-johnforc started working on this issue
Jul 24th, 2018 1:11am
GetHuman-johnforc indicated the issue is not fixed yet.
Jul 24th, 2018 1:11am
GetHuman-johnforc indicated the issue is not fixed yet.
Jul 24th, 2018 1:18am
GetHuman-johnforc indicated the issue is not fixed yet.
Jul 24th, 2018 1:19am
GetHuman-johnforc indicated the issue is not fixed yet.
Jul 24th, 2018 1:19am