trying to get thru to a technician.i can not wait on hold for forty or more minute's.i did once for sixty minute's and had to hang up.i've e mailed them several time's.they don't get i need it fixed now. ... my phone is alway's searching for service.i moved less than five mile's from my old address and i get nothing.i am in the hospital at the moment and they want me to wait ** minute's for a tech.well i did that for ** minute's and had to go for testing.i am also subjected to the normal hospital we are here to take blood,take your temp or something else.i can't sit on hold that long.beside's it's ridiculous
there service is poor.this phone is a lifeline phone for me.i do need it to work and asap.
i want it fixed or send me a new phone.
* year and i expect a decent phone and decent service.i know it's free but they have a commitment to me and all they serve.
i talked to customer service but he couldn't fix it.
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