Please send James Fisher a new smart phone to replace his broken phone.Also send a return packet for broken cell phone.Please contact us that this can be accomplished and if so approx date to receive.If not please contact me at ***-***-**** so that you can advise me how to resolveThanks Gene Bertoni power of attorney for your client James A Fisher..Thank You

GetHuman-genebert's customer service issue with Q Link Wireless from July 2018

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The issue in GetHuman-genebert's own words
Trying to get a replacement smart phone as the phone James Fisher has is broken.**Please send him a new smart phone and a return package for the return to your company the broken phone. ... Hi*I’m Gene Bertoni, power of attorney for James A. Fisher*James is autistic and lives alone, his phone is his life line...**His phone broke and needs a replacement smart phone.**I am trying to become the subscriber.*My Ex was the subscriber and will not participate in getting James a new phone.**So what ever it takes to make me a subscriber to deal with this now and in the future would be appreciated..**And to get a replacement phone sent to James would be appreciated as well..**He has been without a phone for approx ** days and is dwelling on not having his phone for an emergency**Any assistance you can give would be so appreciated..**Can you let me know you received this request..*Thank you...
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Send James Fisher a new smart phone with same cell number to **** Church Road, Baltimore Maryland *****
A few years*We do not have James Fisher account number with Q Link.*Would like that info and to make Gene Bertoni the subscriber to be able to communicate with Q Link
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Q Link Wireless

Cell phone
Customer service issue
Reported by GetHuman-genebert
Jul 3rd, 2018 - a yr ago
I have an issue with Q Link Wireless too
Fixed
Seen by 19 customers so far
Similar issue to 1948 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-genebert started working on this issue
Jul 3rd, 2018 11:25pm
GetHuman-genebert indicated the issue is not fixed yet.
Jul 5th, 2018 3:53am
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Jul 5th, 2018 4:04am
GetHuman-genebert indicated the issue is not fixed yet.
Jul 5th, 2018 4:04am
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Jul 5th, 2018 6:30pm
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Jul 6th, 2018 2:00pm
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Jul 7th, 2018 3:52am
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Jul 7th, 2018 3:55am
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Jul 8th, 2018 5:11pm
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Jul 8th, 2018 5:15pm
GetHuman-genebert indicated the issue is not fixed yet.
Jul 8th, 2018 5:17pm