my email was somehow compromised and emails were sent that I wanted my service suspended and it was not me that requested that. I want my qlink service turned back on asap because there is no reason for it to have been turned off!

GetHuman830862's customer service issue with Q Link Wireless from June 2018

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The issue in GetHuman830862's own words
i try to get a human at qlinkwireless and never can i press * over and over again and still no luck i cancelled my service a couple of months ago and the phone and the number are still active but my accounnt says upon my request my service was cancelled so i need to know why and how is the phone and number still working! i have emailed them over and over and got no response. my next step will be the better business burea and more if i dont get answers
no my issue was not fixed as I stated before my email was compromised saying I want my service cancelled and that email was not sent by me I had no reason to want my service cancelled. I was approved for that service long ago and never had a problem so having said that I want my service turned back on like it should be because it should have never been cancelled and it was not upon my request so this issue needs to be rectified by restoring my service immediately
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Q Link Wireless

Customer service issue
Reported by GetHuman830862
Jun 28th, 2018 - 5 years ago
Fixed
Seen by 19 customers so far
Similar issue to 1736 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman830862 started working on this issue
Jun 28th, 2018 9:29pm
GetHuman830862 indicated the issue is not fixed yet.
Jun 28th, 2018 9:32pm
GetHuman830862 indicated the issue is not fixed yet.
Jun 28th, 2018 11:41pm
GetHuman830862 indicated the issue is not fixed yet.
Jun 29th, 2018 10:39pm
GetHuman830862 indicated the issue is not fixed yet.
Jun 29th, 2018 11:49pm
GetHuman830862 indicated the issue is not fixed yet.
Jun 30th, 2018 2:55pm
GetHuman830862 indicated the issue is not fixed yet.
Jun 30th, 2018 2:58pm
GetHuman830862 indicated the issue is not fixed yet.
Jul 2nd, 2018 3:31pm
GetHuman830862 indicated the issue is not fixed yet.
Jul 2nd, 2018 3:36pm

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