I have written it * times. ***-***-****. DOB-**-**- **** Last * of SS* **** As I...

GetHuman829449's customer service issue with Q Link Wireless from June 2018

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The issue in GetHuman829449's own words
I have written it * times. ***-***-****. DOB-**-**- **** Last * of SS* **** As I have said * times. I need to speak to a human. I need my phone reactivated ASAP. When I spoke with Skylar on **** he PROMISED my phone would not be disconnected until I received my sim card for BYOP. Then on **** my phone has recording " account cannot be validated". Which I believe means that it has been disconnected since I have *** phone minutes and *** plus data minutes. My phone was disconnected immediately and I need it restored immediately. I am disabled. I have Parkinson's plus several other diseases. I also live alone and don't have access to another phone. I am grateful, grateful for my free phone. PLEASE, PLEASE HELP ME!!!!!

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Q Link Wireless

Customer service issue
Reported by GetHuman829449
Jun 28th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 1727 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman829449 started working on this issue
Jun 28th, 2018 7:34pm
GetHuman829449 indicated the issue is not fixed yet.
Jun 28th, 2018 7:34pm
GetHuman829449 indicated the issue is not fixed yet.
Jun 28th, 2018 7:35pm

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