I already wrote about what happened at Public Storage I got there around ** of * and wh...
GetHuman-prowindo's customer service issue with Public Storage from May 2018
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The issue in GetHuman-prowindo's own words
I was trying to leave the premises after I went to my locker ... I already wrote about what happened at Public Storage I got there around ** of * and when I left around ** or **** my code will not work let me out the *** numbers were voicemails that someone would call you back the after hour emergency numbers or voicemails there was no way to get out no manager on duty no security no emergency code no emergency phone number that worked I was stuck there for hours and then they threatened to evict me for being there after hours.. when it is their negligence and liability that I was stuck in there and could not leave and had anxiety in a panic attack for * hours and kept trying every number look on Google for any answer we're contact information and there was nothing that worked yet there were hundreds of complaints if not thousands some similar to mine and nothing has changed with the company even the emergency release to get out of the gate they took the handle out so you can not release it and get out purposely so you would be stuck in there. They need to be sued buy a joint lawsuit for all their illegal and discriminatory and negligent practices
They don't realize that if people are locked in there after hours they need to have an emergency number to let them out otherwise they are liable for false imprisonment and any injuries that occur due to this and it has happened before and they've been sued before and lost and yet they still do nothing and are also very disrespectful and point things on the phone like it is the customer's fault not their lack of professionalism lack of safety lack of proper protocols set in place
They need to have an emergency working phone number after hours where people can contact them in case they're stuck there or something happens
I talked to the office manager and they trying to evict me and when I told him I was going to sue them they change their behavior and yet still did not admit to any negligence or liability of course. I want a this month free of charge due to the stress and false imprisonment and causing me to have anxiety attack in which I was freaking out and could not breathe
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