Just switched to public mobile yesterday. Only some people are receiving texts, I'm onl...

GetHuman972762's customer service issue with Public Mobile from August 2018

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The issue in GetHuman972762's own words
Just switched to public mobile yesterday. Only some people are receiving texts, I'm only receiving some. Can call out but if someone calls me they get a message saying my number doesn't exist. I did transfer my number. I got a text saying 'Public Mobile here: We're experiencing difficulties processing your request to move to Public Mobile. Please go to PublicMobile.ca, click Contact us and complete the SIM & Activation online form. Thanks' ****I don't see where to do this.
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Public Mobile

Customer service issue
Reported by GetHuman972762
Aug 9th, 2018 - a yr ago
I have an issue with Public Mobile too
Fixed
Seen by 8 customers so far
Similar issue to 224 others
0 customers following this
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman972762 started working on this issue
Aug 9th, 2018 8:43pm
GetHuman972762 indicated the issue is not fixed yet.
Aug 9th, 2018 9:51pm