Hello, I've recently bought a $** voucher and am trying to purchase the $** unlimteded...

GetHuman-ennstre's customer service issue with Public Mobile from July 2018

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The issue in GetHuman-ennstre's own words
Hello, I've recently bought a $** voucher and am trying to purchase the $** unlimteded texting*messaging plan. For some reason it says that I purchased a **-day pass for $** which I did not intend to do... may have happened accidentally while trying to use my voucher for the plan. Also the website says I cant use more debit*credit cards saying it is a problem on my card issuers end which is not the case... please help! Thanks.
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Public Mobile

Customer service issue
Reported by GetHuman-ennstre
Jul 25th, 2018 - 10 mons ago
I have an issue with Public Mobile too
Fixed
Seen by 2 customers so far
Similar issue to 178 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-ennstre started working on this issue
Jul 25th, 2018 4:47am
GetHuman-ennstre indicated the issue is not fixed yet.
Jul 25th, 2018 6:14am