I was scheduled to take my American petroleum institute *** exam on Monday november...

GetHuman5425177's customer service issue with Prometric from November 2020

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The issue in GetHuman5425177's own words
I was scheduled to take my American petroleum institute *** exam on Monday november ** at the space center st houston tx location, since im off work sunday i tried to reschedule for sunday november ** , and the beaumon tx location option popped up. At the time off choosing this option I put my card information to pay the ** dollar fee and when i payed the date got changed to monday november ** and i did not notice till i received the confirmation email. This location is an hour away further from my house and its on the same day as the previous test date, i pretty much payed ** dollars to go test further and still miss work, my question is* Can I use my previous test location without having to reschedule? Can i get a refund for the new test date? Please contact me i am available **** . Thank you

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Customer service issue
Reported by GetHuman5425177
Nov 2nd, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1488 others
0 customers following this


GetHuman5425177 started working on this issue
Nov 2nd, 2020 1:52pm