In my GRE computer delivered Personal Information, my date of birth appears incorrectl...

GetHuman-criscres's customer service issue with Prometric from October 2018

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The issue in GetHuman-criscres's own words
In my GRE computer delivered Personal Information, my date of birth appears incorrectly as ********. My date of birth is in fact ********** (**th of March of ****). I realised about this error upon arrival at the test center last Tuesday (**********). They told me that it was a small inconvenience and that I should check with if I could change it myself or contact you, so that my personal information can be amended. I have however not been able to change my date of birth in my personal information window. Since I have not yet received the score report I am hoping that you can make this change quickly, before my score report arrives. I can send my passport or personal ID if need, and I am also available at *** *** *** ***.

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Prometric

Customer service issue
Reported by GetHuman-criscres
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 509 others
0 customers following this

Timeline

GetHuman-criscres started working on this issue
Oct 14th, 2018 8:54am

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