I ordered a kit a week ago and I was told that it would be delivered by Thursday Decemb...

GetHuman1703898's customer service issue with Proactiv from December 2018

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The issue in GetHuman1703898's own words
I ordered a kit a week ago and I was told that it would be delivered by Thursday December *th. I tracked the shipping and it was in a town close to where I live on Wednesday December *th and now they’ve sent it to another state (god knows why) and I won’t receive it until Saturday but I leave the country on Saturday. If I can’t get my product by Friday December *th I want to cancel this order and get my money back because this is ridiculous.
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Proactiv

Customer service issue
Reported by GetHuman1703898
Dec 6th, 2018 - 6 mons ago
I have an issue with Proactiv too
Not resolved
Seen by 3 customers so far
Similar issue to 104 others
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Timeline
GetHuman1703898 started working on this issue
Dec 6th, 2018 6:10pm