Hi. I have made a number of photo books with you before but I am having difficulty this...

GetHuman-moirabro's customer service issue with Printerpix.com from February 2019

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Hi. I have made a number of photo books with you before but I am having difficulty this time.*I am trying to select a *** page A* photo book with *** pages. I am only able to get preset page formats and unable to set the pages myself which I did previously. If I click on layout no options are given for me to drag onto the page. Also only one page is showing with a black background. Do I have to add this every page now?
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Printerpix.com

Customer service issue
Reported by GetHuman-moirabro
Feb 6th, 2019 - 4 mons ago
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GetHuman-moirabro started working on this issue
Feb 6th 9:43pm