Printerpix Customer FAQ

We apologize for the condition of your photobook upon arrival. It seems the exposure to bad weather may have caused the rippling. Our products should be well-protected during shipping, and we regret any inconvenience this has caused. Please refer to our return policy for guidance on how to address this issue and seek a resolution.

Photo upload times can vary based on several factors, including your internet connection speed, the file size of the images, and our server traffic. Larger files and slower connections may result in longer upload times. It's always advisable to ensure a stable internet connection and to try uploading smaller batches if you're experiencing delays.

We recommend checking your email's inbox and spam folder for any confirmation email regarding your order. If you haven't received confirmation but the payment was processed, it's likely that your order has been placed. For further details on your order status, refer to the link on this page for the most up-to-date contact information.

Um Seiten zu Ihrem Fotobuch hinzuzufügen, gehen Sie im Editor zu dem Abschnitt, wo Sie Ihr Fotobuch gestalten. Dort sollten Sie die Option finden, neue Seiten hinzuzufügen. Klicken Sie einfach auf "Seite hinzufügen" oder eine ähnliche Schaltfläche. Passen Sie die neue Seite mit Ihren Fotos und Texten an. ความช่วยเหลือเพิ่มเติม finden Sie im Bearbeitungsbereich Ihres Projekts.

We're sorry to hear that you're having troubles with your order confirmation. There's a chance the email might have ended up in your spam or junk folders. Alternatively, it's possible that there was a typo or error in the email address provided during your order. Please double-check the email address you provided. If neither of these is the case and you are still unable to find the confirmation email, we recommend reaching out to Printerpix customer service for further assistance. They can look into the issue and help ensure that you get your confirmation details.