Hello,**There is a problem with my order. Today, I received ONE **X** canvas print, bu...

GetHuman-drbilli's customer service issue with Printerpix.com from December 2018

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Hello,**There is a problem with my order. Today, I received ONE **X** canvas print, but I paid for two. Since these are Christmas presents, I am quite concerned about the status of why I didn’t receive two copies of my print?**Your assistance to correct this mistake is greatly appreciated.**James Curtis*****ORDER ****** ***Thank you for your order! Here's what's next. *Hi James, and congrats on your purchase. We are creating a coupon code which will be sent to you in an email within * hour.**Please make sure to look out for this important email as it contains your unique coupon code, and instructions on how to create your item.**Please add "Printerpix.com" to your email address book * contact list, and monitor your promotions * junk * spam folder. For detailed tutorial videos please visit: https:**www.printerpix.com*videos.html.*View your order**or Visit our store*****Order summary*** Photo Canvases***'' x **''****blackfriday-** * ******'' x **'' - Photo Canvas*$**.** *$**.*****Subtotal *$**.** *Shipping *$*.** *Total *$**.** USD ****Customer information*Billing address*James Curtis***** Dupont Ln*Belleville IL ******United States*Payment method*Paypal — $**.** ***If you have any questions, reply to this email or contact us at *****@***.com * **********

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Customer service issue
Reported by GetHuman-drbilli
Dec 15th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 246 others
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GetHuman-drbilli started working on this issue
Dec 15th, 2018 3:38pm