Hello,**There is a problem with my order. Today, I received ONE **X** canvas print, bu...
GetHuman-drbilli's customer service issue with Printerpix.com from December 2018
3 views | 246 similar | 0 following
Help with my Printerpix.com issue
First: share to improve GetHuman-drbilli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-drbilli's next move: talk to Printerpix.com when they open.
Printerpix.com's call center is closed now. We will send GetHuman-drbilli a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-drbilli may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-drbilli's own words
Hello,**There is a problem with my order. Today, I received ONE **X** canvas print, but I paid for two. Since these are Christmas presents, I am quite concerned about the status of why I didn’t receive two copies of my print?**Your assistance to correct this mistake is greatly appreciated.**James Curtis*****ORDER ****** ***Thank you for your order! Here's what's next. *Hi James, and congrats on your purchase. We are creating a coupon code which will be sent to you in an email within * hour.**Please make sure to look out for this important email as it contains your unique coupon code, and instructions on how to create your item.**Please add "Printerpix.com" to your email address book * contact list, and monitor your promotions * junk * spam folder. For detailed tutorial videos please visit: https:**www.printerpix.com*videos.html.*View your order**or Visit our store*****Order summary*** Photo Canvases***'' x **''****blackfriday-** * ******'' x **'' - Photo Canvas*$**.** *$**.*****Subtotal *$**.** *Shipping *$*.** *Total *$**.** USD ****Customer information*Billing address*James Curtis***** Dupont Ln*Belleville IL ******United States*Payment method*Paypal — $**.** ***If you have any questions, reply to this email or contact us at *****@***.com * **********
GetHuman-drbilli did not yet indicate what Printerpix.com should do to make this right.
I have an issue with Printerpix.com too
How GetHuman-drbilli fixed the problem
We are waiting for GetHuman-drbilli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Printerpix.com customer problems.