I made a reservation at the super * Irving DFW airport North for April **th **** throug...

GetHuman5972273's customer service issue with Priceline from April 2021

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The issue in GetHuman5972273's own words
I made a reservation at the super * Irving DFW airport North for April **th **** through April **th **** and booked a room that Priceline advertised online I called to confirm with the hotel that they had my reservation for that specific room the hotel told me that they do not offer that room anymore and that I would get just a standard room I paid extra to get the room that I reserved and I would like to be able to get a credit to immediately book another room at a different hotel Priceline tells me that they can only refund my money which will then go back to my bank in * to * business days that is not fair to me because what if I do not have the money in my account to immediately book another room I should be able to be credited and book another room immediately where I would like to book it at I would also like a credit or a discount for the future for my inconvenience

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Customer service issue
Reported by GetHuman5972273
Apr 17th, 2021 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 7189 others
0 customers following this


GetHuman5972273 started working on this issue
Apr 17th, 2021 8:40pm

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