Hello, I tried to book a flight for my dad on the *rd of this month. We got an error me...

GetHuman2946428's Problem With a Reservation issue with Priceline from May 2019

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Before contacting them, items GetHuman2946428 may need:
Priceline Trip Number, Billing address, Email address, and Phone number
The issue in GetHuman2946428's own words
Hello, I tried to book a flight for my dad on the *rd of this month. We got an error message, so we tried again, and the same thing happened. Finally after a few tries it said the flight was taken. So we kept looking, and found a ticket on Justfly.com and purchased it. Later I got an email from you guys saying you reserved the ticket we had been trying to get. We called your customer service number (which was just a robot so that didnt help, there was no option to speak to a representative) and after giving my dads phone number, they said the reservation for that phone number had issues and my dads card was not charged. Well it was. I have the confirmation number: SJVLVV and the trip number: ***-***-**** And those were sent hours after all the error messages and after we had gotten the flight from another airline. We called the customer service number again and they said once again that we weren't charge. So I would like to get a refund for my dad please.

GetHuman2946428 did not yet indicate what Priceline should do to make this right.

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Priceline

Problem With a Reservation issue
Reported by GetHuman2946428
May 18th, 2019 - 4 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 9993 others
0 customers following this

Timeline

GetHuman2946428 started working on this issue
May 18th, 2019 8:20pm
GetHuman2946428 indicated the issue is not fixed yet.
May 20th, 2019 3:15pm
GetHuman2946428 indicated the issue is not fixed yet.
May 20th, 2019 3:16pm
GetHuman2946428 indicated the issue is not fixed yet.
May 22nd, 2019 6:05pm

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