I had scheduled, booked and paid for a hotel night for **** -****.**. Received no email...

GetHuman-pattihu's customer service issue with Priceline from May 2018

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The issue in GetHuman-pattihu's own words
I had scheduled, booked and paid for a hotel night for **** -****.**. Received no email reminder of the upcoming reservation. Standard for Priceline**. Contacted the hotel and was advised they did not have a reservation in my name.* ***********. Baymont Inn Suites Willows CA**. No rooms were available * queen beds**. Had to contact hotels in the area.**. Found the last hotel room ** miles north.**Please refund the payment for my reservation. This is the second time I have had issues with reservations. I had to be given "walking papers" and transfered to a lower hotel when staying in Waltham MA. *I was told I would get a refund. IT NEVER HAPPENED.**Please address this issue and credit me the paid hotel charges.
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Customer service issue
Reported by GetHuman-pattihu
May 27th, 2018 - 8 mons ago
I have an issue with Priceline too
Seen by 4 customers so far
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GetHuman-pattihu started working on this issue
May 27th, 2018 4:25am
GetHuman-pattihu indicated the issue is not fixed yet.
May 29th, 2018 12:25am