i booked a hotel reservation on priceline website trip no: ***-***-***-** on april ** f...

GetHuman-peabodyg's Cancel or Change Booking issue with Priceline from May 2018

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The issue in GetHuman-peabodyg's own words
i booked a hotel reservation on priceline website trip no: ***-***-***-** on april ** for travel may **-** Carillon Miami Wellness Resort. I purchased a non-refundable room, rate ***.** per night. Priceline in NOW advertising this room for for $*** per night. i have called the priceline phone and two agents said they cannot see that price. I am going to screenshot this window right now with the current time for proof of this PRICELINE ADVERTISED PRICE. The agent said she would refund the difference if she could see that price. Price difference including tax is $***.**. Can you please help me with this price adjustment? The agents would not let me send them the Priceline link that displays current room rate at $*** per night. This is my first time using priceline and I was hoping for a positive experience.*Thank you in advance.*S. Samuels

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Priceline

Cancel or Change Booking issue
Reported by GetHuman-peabodyg
May 3rd, 2018 - 2 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 5281 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman-peabodyg started working on this issue
May 3rd, 2018 12:11am
GetHuman-peabodyg indicated the issue is not fixed yet.
May 4th, 2018 4:29am
GetHuman-peabodyg indicated the issue is not fixed yet.
May 4th, 2018 5:19pm
GetHuman-peabodyg indicated the issue is not fixed yet.
May 6th, 2018 3:15am
GetHuman-peabodyg indicated the issue is not fixed yet.
May 6th, 2018 1:58pm
GetHuman-peabodyg indicated the issue is not fixed yet.
May 6th, 2018 1:58pm